Our aggressive staff of seasoned industry experts is determined to minimize each client's litigation costs by following time-proven procedures that have resulted in success. We work hard to implement a litigation management plan that will control litigation costs without compromising case results. The procedures listed below were developed to assist our claims personnel in the management of lawsuits served on our clients.
Selection of Counsel
Depending on the expertise required for each case, in addition to geographic location, William Kramer & Associates works with its clients to choose the most appropriate counsel. Counsel's hourly rate will be agreed upon by the client prior to assignment of the case.
Extensions
In many cases, referral to defense counsel is unnecessary. We review each case to determine the plausibility of resolving the case directly with the plaintiff/plaintiff's attorney without involvement of counsel.
When an extension is believed to be beneficial, client approval is obtained. Then, we obtain a 45 - 60 day extension or an open extension.
Assignment of Case
Depending upon the severity or complexity of the loss, litigation matters are handled by adjusters or litigation managers. The internal assignments are made by the Litigation Manager.
The adjuster assigned to the case prepares a detailed referral letter and presents it to the Litigation Manager with the original file copies, ready to mail. The following topics are covered in the referral letter:
Summary of the incident
Summary of the plaintiff's damages/injuries
Adjuster's assessment of liability
Adjuster's case objectives
